Due to recent inventory and logistic issues worldwide caused by the container shortage crisis, backordered items are expected to ship within 1 - 8 weeks of order date. Purchasing backordered items guarantees you inventory allocation.

Backorder Item Policy

Shipping times

Approximate shipping times shown are estimates, shipping times may vary. You may cancel backordered items at anytime if they fit within our policy shown below.


Cancellations and refunds

    You may cancel backordered items before it has been shipped for a full refund if your order value is under $499. Orders amounting to $500+ can not be canceled as certain item quantities may be ordered specifically for you.


    What if my order contains other items not on backorder? 

      If 50% or more of your ordered items are on backorder the order will be held until everything can be fulfilled. 


      What if we don't receive the inventory for your order?

        If we are unable to fulfill your backordered items we will notify you along with providing a refund for the unfulfilled items. 


        How do I know what items are on backorder?

          Stock level indicator will state the item is on backorder instead of in stock. As seen in image below! 


          For more information contact us on Support@DirectNail.com