Returns & Exchanges Policy:
- Our policy lasts 30 days. If 30 days has gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- If your order is $1000+ the sale is final. We cannot offer a refund or exchange on orders $1000+.
- For an exchange the items must be unused and sealed (if applicable) in the same condition it departed our facility in.
- We will cover shipping costs in most cases. Returning packages 20lbs+ may require you to pay shipping costs.
- Once we receive the exchanging items back we will ship you the replacements.
- If we receive the items within the above criteria we will issue a full refund on the items returned. Shipping charges on the original order transaction cannot be refunded.
For more information contact us on Support@DirectNail.com